Privacy Policy

Privacy Policy

We ask visitors to our website to provide personal information when making inquiries, requesting materials, or making reservations.
We respect the spirit of the Personal Information Protection Act and will handle the personal information you provide with the utmost care in accordance with this Privacy Policy.

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Definition of Personal Information

We ask visitors to our website to provide personal information when making inquiries, requesting materials, or making reservations.
We respect the spirit of the Personal Information Protection Act and will handle the personal information you provide with the utmost care in accordance with this Privacy Policy.

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Regarding the Collection of Personal Information

We ask customers to provide personal information when making inquiries, requesting materials, or making reservations. When you submit an inquiry regarding the content of this website or make a reservation, you will be asked to enter your personal information in the designated form.

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Regarding the Collection of Personal Information

We ask customers to provide personal information when making inquiries, requesting materials, or making reservations. When you submit an inquiry regarding the content of this website or make a reservation, you will be asked to enter your personal information in the designated form.

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Scope of Use of Personal Information

This website uses your personal information for the purposes specified in the section titled “Purposes of Use of Personal Information” below. However, if we are required by law to disclose information to a government or judicial authority, we will comply with such a request.

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Purpose of Use of Personal Information

We will use the personal information you provide for the following purposes. Should we use your personal information for any other purpose, we will obtain your prior consent regarding the specific information to be used.
1. To provide member-exclusive content to registered members
2. To notify those who have consented to receive updates from Sansuien about events and the latest information regarding this website
3. To respond to customer inquiries regarding this website and to fulfill requests

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Disclosure of Personal Information

If a user of this website requests disclosure of their personal information, we will disclose the necessary information upon request via mail, fax, or other means for a fee.

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Regarding the Correction and Deletion of Personal Information

If a customer requests a change to their personal information, we will correct or delete the personal information provided by the customer.

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Update to Our Privacy Policy

If we make any changes to our Privacy Policy, we will post those changes on this website. By posting the latest Privacy Policy on the site, you can always stay informed about how we collect and use your personal information. We ask that you check this page periodically.

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Inquiries Regarding Our Privacy Policy

For inquiries regarding personal information, please contact us at the address below.

Sansui-en, a natural hot spring resort in the Kochi Castle area
1-3-35 Takajo-cho, Kochi City, Kochi Prefecture 780-0862
TEL: 088-822-0131 (Main)
E-mail: yoyaku@sansuien.co.jp

Click here for inquiries about accommodations

Contact and Inquiry Form

Tel.

088-822-0131

(Representative)

Reception Hours: 9:00 AM–6:00 PM

For inquiries regarding banquets, please click here

Banquet Registration Form

Tel.

088-822-0138

(Direct Line for Banquets)

Reception Hours: 9:00 AM–6:00 PM